The National Health Information Centre (NCZI) has sufficiently strengthened the call center's capacity to handle questions and requests from citizens - NCZI: 02/32 35 30 30 and will replace the Coronavirus Call Centre of the Ministry of Health of the Slovak Republic from August. Telephone numbers 0800 174 174 ( +421 222 200 910, +421 267 200 020 from abroad) will thus not be operational and NCZI operators will answer the questions.
The Ministry of Health responded to the high utilization of coronavirus information lines by creating its own call center. COVID infoline was launched at the end of October 2020 and was supported by several private companies. Callers most often needed help with changing the deadline for PCR test, vaccination and issuing certificates. However, the National Health Information Centre has already strengthened Call Centre NCZI sufficiently. The last day of the Ministry's infoline is 31 July 2022. After this date, the numbers 0800 174 174 ( +421 222 200 910, +421 267 200 020 from abroad) will be inoperable. With questions can be contacted Call Centre NCZI: 02/32 35 30 30.Psychological advice, crisis intervention and safe space for discussions about uncertainty, concerns or psychological problems is provided by the National Mental Health Support Line (080 193 193). At risk of life and health, it is necessary to contact emergency medical services at phone number 155. Medical complications that are not acute should be consulted with your treating physician. Telephone and mail contacts with the regional public health authorities are published on the website of the ÚVZ SR (https://www.uvzr.sk/index.php?option=com content&view=article&id=5272:contact-data-on-regional-urady-public-health-for-civid-19&catide=250:koronavirus-2019-ncov&Itemid=153.
The health department recommends using the written mail form for communication. The National Health Information Centre has a contact form published on the website (https://www.eHealth.sk/en/contact-formular). For questions related to the measures in force, the Office of Public Health of the Slovak Republic can be contacted at: coronapodnety@uvzr.sk. Call centre NCZI:
Contact: 02/32.35.90
Operating time: daily from 8.00 to 18.00, during weekends and holidays from 8.00 to 16.00.
Charge: within the meaning of the relevant provisions of the telecommunications operator's service price list (as a normal call)
Contact form: https://www.eHealth.sk/en/contact-formular
–Self-service-portal of the registered applicant:https://cikidforms.nzisk/patient portal/coid-19-validate-patient IDEN.php (it is possible to modify contact details, generate a certificate, order for testing or vaccination without contacting the call center).