This project is supported by the European Social Fund through
Operational Programme Effective Public Administration (EVS).
For information on the Effective Public Administration Operational Programme seehttp://www.reformuj.sk/
The beneficiary shall:Office for Standardisation, Metrology and Testing of SR, Štefanovičova 3, 810 05 Bratislava
Location of the project:Slovak Republic
Amount of NFP granted:€ 7 653 215.27
Project implementation period:09/2018-11-2022
Project code:311011R809
Contract:CRZ
Project poster for download Here.
Qualitatively, it is only possible to move public administration organisations one step further, provided that employees and committed managers are positively set and interested in changing things for the better. Building a good organisation is a long run, during which many obstacles need to be overcome. There is a wide range of ways to make the functioning of organisations more efficient and one of them is to introduce quality management. This is what offers the opportunity to look inside the organisation and then find a way to improve, the results of which will be felt not only by the employees, but also by the citizens, and by public customers.
The aim of the national project is to implement and support quality management in public administration organisations and to help improve the efficiency and quality of the management of the activities of public administration organisations through the main activity of the national project, namely the development of quality management in public administration organisations. This activity is divided into two parts:
- Implementation of quality management in central government and contributory and budgetary organisations
The first part will be implemented in partner organisations, fifteen central government bodies and five budgetary organisations, the implementation of the CAF model, the EFQM excellence model, the ISO 9001 quality management system, the pilot implementation of the anti-corruption management system according to ISO 37001 and the pilot implementation of a self-assessment quality culture tool. The implementation, ownership and further, continuous development of one of the above tools in the organisations will contribute to improving activities, services and, in particular, to ensuring that citizens' requirements are met.
- Establishment of a CAF centre
The second part is focused on the creation of CAF center in ÚNMS SR, whose activities will be based on the provision of activities by professional employees and experts in the field of quality management. It will provide educational and advisory activities to public administration organisations while performing analytical and methodological activities. The CAF Centre aims to raise awareness of quality management in different types of public administration organisations while increasing its implementation in them.
Partners:
- Ministry of Interior of the Slovak Republic
- Ministry of Education, Science, Research and Sport of the SR
- Ministry of Environment SR
- Ministry of Defence SR
- Ministry of Health SR
- Slovak Environmental Inspection
- Ministry of Finance SR
- Ministry of Culture of SR
- Government Office of the Slovak Republic
- Ministry of Investment, Regional Development and Informatics
- National Safety Authority
- Industrial Property Office of Slovakia
- Office for Public Procurement
- Statistical Office of the SR
- Slovak Metrology Inspectorate
- Administration of Slovak State Substantive Reserves
- State Veterinary and Food Administration Slovakia
- Headquarters of work, social affairs and family of the Slovak Republic
- Regional Public Health Office Levice